Dickschnabelreiher im Masoala Regenwald des Zoo Zürich.

How we conserve resources

Sustainability

As a conservation organization, we don't just protect animal species and habitats—we also reduce our own resource consumption and are constantly working to improve our own sustainability.

Our sustainability topics

  • Carbon offsetting

  • Electricity

  • Heat

  • Water

  • Waste

  • Traffic

  • Funding for Nature Conservation

  • Further Development

CO₂ Offsetting

We offset our own operational emissions—and continue to work toward reducing them. To this end, we have signed a voluntary target agreement with the Energy Agency for Industry. In this agreement, we commit to further reducing our CO₂ emissions.

We have been calculating our CO₂ emissions annually since 2010 using the “Greenhouse Gas Protocol.” Emissions fluctuate from year to year and depend on various factors. Some of these factors are only partially controllable. For example, visitor traffic, as well as periodic maintenance work (e.g., heating system renovations) or unforeseeable malfunctions (e.g., refrigerant leaks in the heat pump), influence emissions—in some cases significantly.

We are not yet able to completely avoid emissions, even with the extensive measures we are implementing. For this reason, we offset these unavoidable excess emissions through carefully selected projects. We set high standards for these projects, which must meet our requirements not only in terms of CO₂ reduction but also in all other aspects of sustainability.

Das Keo Seima Wildlife Sanctuary. Bild: Filip Agoo/Everland

One of Cambodia’s most important rainforests: Keo Seima Wildlife Sanctuary. Photo: Filip Agoo/Everland

Our Offset Project

The Keo Seima Wildlife Sanctuary REDD+ protects one of Cambodia’s most important rainforests. This forest serves as a habitat for numerous animal species, some of which are critically endangered. Additionally, approximately 12,000 people live in 20 local communities within the 166,000-hectare rainforest.

With support from the Wildlife Conservation Society (WCS), a sustainable forest management program has been established here that prevents illegal logging. Preserving the rainforest sequesters CO₂ and creates jobs.

The project creates a safe and legal living environment for the local population (Indigenous Communal Land Titles). Children gain access to schooling. Seven villages have received legally recognized land titles so far. The goal is to enable the Bunong to sustainably manage and protect their own rainforest.

Electricity

We purchase 100 percent renewable electricity from the “naturemade star” from ewz. “ewz.pronatur” stands for electricity derived 100 percent from renewable energy sources such as water, sun, biomass, and wind. ewz states: “The naturemade star fund supports the restoration of waterways and the enhancement of rare habitats for plants and animals.”

Die Photovoltaikanlage auf dem Dach des Naturschutzzentrums beim Masoala Regenwald liefert seit 2023 Strom. Foto: Zoo Zürich, Nick Soland

The photovoltaic system on the roof of the conservation centre at the Masoala Rainforest has been generating electricity since 2023. Photo: Zoo Zurich, Nick Soland

Photovoltaics

In 2025, the zoo’s own photovoltaic systems and solar panels at eight locations throughout the zoo generated just under 534,000 kWh of electricity. The lion’s share of this came from the system on the roof and facade of the Masoala Rainforest, which generated between 180,000 and 200,000 kWh of electricity. In total, we operated photovoltaic systems covering an area of 3,215 square meters.

Whenever possible, we use energy-efficient light bulbs and motion detectors in the animal housing areas, the visitor area, and the offices. We further reduce electricity consumption by optimizing pumps and motors.

Heat

We generate approximately 98 percent of our heating needs sustainably. About 75 percent of our heat comes from (FSC-)certified wood chips, and about 23 percent from a heat pump in the Masoala Rainforest. By using approximately 7,000 cubic meters of wood chips, we can save up to 600,000 liters of heating oil per year; the heat pump saves up to 180,000 liters of heating oil.

Through improvements to the energy plant and the resulting reduction in the proportion of oil used, we have reduced annual CO₂ emissions by 700 metric tons since 2010.

Rund 7000 Kubikmeter Holzschnitzel befeuern die Heizung des Zoos – und sparen bis zu 600'000 Liter Heizöl ein. Foto: Zoo Zürich, Marco Schaffner

Around 7,000 cubic metres of wood chips fuel the zoo’s heating system – saving up to 600,000 litres of heating oil. Photo: Zoo Zurich, Marco Schaffner

Heat Pump

In 2010, we installed 40 geothermal probes in the Masoala Rainforest, each at a depth of 250 meters. Since then, they have been generating most of the heat required for the Masoala Rainforest via a heat pump. We use the excess cooling from the heat pump—via heat recovery—for the restaurant and for ventilation in the Masoala Rainforest.

By using heat recovery systems, upgrading the energy center, and ensuring optimal thermal insulation in both renovation and new construction projects, we are further reducing heating output and, above all, the proportion of oil used. Today, this accounts for only 1 to 2% of our total heating demand—compared to around 30% in the past.

Bild des Masoala Regenwalds im Zoo Zürich.

The Masoala Rainforest obtains most of its heat from a heat pump – and on sunny days directly from the sun. Photo: Zoo Zurich, Fabio Süess

Staged Heating

As another measure to improve efficiency, one of our employees developed a clever technical modification to implement a staggered schedule, ensuring that not all users in the heating network request full heat at the same time (such as at 6 a.m.). The building management system regulates this automatically.

For example, when good weather is expected (clear skies at 6 a.m.), the heating system in the Masoala Rainforest delays the heating process. This allows the sun to take over. As a result, we save heating energy. A similar system is installed in the Lewa Giraffe House.

Water

We limit our water consumption to what is absolutely necessary, while of course taking the animals’ needs into account. We treat our water bodies—some of which are quite large—using, among other things, pond filtration systems (plant-based sand filters, biological treatment plants, pressure sand filters, and drum filter systems) on-site, which reduces the amount of fresh water we need to add. We use rainwater in various areas to replenish the ponds and for irrigation.

For example, we supply the Masoala Rainforest with treated rainwater. In areas where rainwater cannot be used for irrigation, osmosis water is sometimes necessary. The production of this water results in wastewater (graywater). We use this wastewater in the Masoala Rainforest, for example, to flush toilets.

Asiatischer Elefant im Aussenbereich des Kaeng Krachan Elefantenparks im Zoo Zürich.

Asian elephant cow Farha at one of the many pools in the Kaeng Krachan Elephant Park. Photo: Zoo Zurich, Enzo Franchini

Waste

At our facility, we sort waste into the following categories: metal, wood, paper, cardboard, glass, construction debris, excavated material, yard waste, batteries, paints/varnishes, and PET. This allows us to properly route recyclable materials to recycling or disposal. Thanks to centralization, larger dumpsters, and an efficient waste management plan, we can also reduce the number of waste disposal trips.

We use green waste, such as manure and food scraps, for biogas production. We process plant parts (trunks and branches) and wood chips from our own forest to feed the animals. After use, we compost them and reuse them (e.g., as compost, bark mulch, or soil).

We use some of the old wood to provide behavioral enrichment for the animals. It is then chopped up, used as wood chips in the animal enclosures, and finally used as green waste for biogas production.

Dank einer eigens konzipierten Sammelstelle können die Zoogäste ihre kompostierbaren Abfälle – sowohl die Essensreste als auch das Einweggeschirr – fachgerecht entsorgen. Foto: Zoo Zürich, Sandro Schönbächler

A specially designed collection point allows zoo guests to dispose of their compostable waste – both food scraps and disposable tableware – correctly. Photo: Zoo Zurich, Sandro Schönbächler

Recycling stations for guests

At our food service locations in the Lewa Savanna (Ubele Kiosk), at the Kaeng Krachan Elephant Park (Pranburi Kiosk), and at Säntisblick, we also collect compostable waste in the guest areas. This includes more than just food scraps, as all products sold at the food stands are compostable—including tableware, drinking cups, and so on. Through the collection stations, we can also use these materials for biogas production. The only exception: PET beverage bottles. We collect these separately and send them for recycling.

Traffic

We recommend that our guests use public transportation to get here and actively promote this option. Through partnerships with SBB and ZVV, we offer incentives to encourage this.

We are also pursuing a project to build a cable car from Stettbach to the Zürichberg. It will make traveling by public transit more attractive and further promote its use.

Visualisierung der geplanten Zooseilbahn von Stettbach in den Zoo Zürich.

The zoo cable car is key to improving access to the zoo by public transport, particularly for guests from eastern Switzerland. Visualisation: Region Five Media

The zoo’s own vehicle fleet is largely electric and powered by green electricity. When purchasing new vehicles, we give preference to electric vehicles whenever possible, even if they are more expensive to buy than vehicles with internal combustion engines.

We do not consider our guests' travel to the zoo to be a personal contribution on their part.

Funding for Nature Conservation

The profits from the zoo restaurants and zoo shops go directly to the Zoo Zurich, thereby supporting our mission. Two percent of all revenue from the zoo restaurants and zoo shops is donated to our nature conservation projects.

Ein junger Orang-Utan auf Sumatra.

Sumatra is one of the eight priority conservation projects that Zoo Zurich has supported for many years. Photo: PanEco Foundation, Aristo

Further Development

We are committed to continuously improving our sustainability efforts. Over the next few years, we will be implementing the following measures, among others:

  • Further optimization of energy and water consumption;

  • Further reduction of waste volume;

  • Inspect older buildings for thermal insulation and either retrofit or replace them;

  • Further optimization of transportation logistics;

  • Ongoing review and adjustment of sourcing channels and their sustainability for restaurant and shop products.

Regional & seasonal

Sustainable catering

We are also committed to sustainability in our restaurant operations, because nature conservation begins on the plate.

Moodbild eines fleischreduzierten Chili con Carne im Zoo Zürich.
  • Education
  • Research
  • Species Conservation
  • Blick aus der Luft auf einen Teil des Nouabalé-Ndoki-Nationalparks (NNNP) im Kongo.HabitatsWe protect nature – locally and globally