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    Zoo open again

    The Zurich Zoo is now open to visitors again. How do you visit the Zoo under the current conditions?

    FAQ

    How do I get a ticket?

    Zurich Zoo has a contingent of 3000 online tickets per day. Vouchers can still be redeemed at the ticket office. Children under 6 years do not need to have a ticket/reservation.

    Buy a ticket now

    I have an annual pass, how can I visit to the zoo?

    Annual pass holders can visit the Zoo at any time. However, due to the maximum number of visitors (5,800), waiting times may occur in extreme cases.

    Is my admission guaranteed at all times?

    Annual pass holders and visitors with an online ticket have access to a Fast Lane. Depending on the number of visitors, however, waiting times may occur, especially on weekends and public holidays. We ask for your understanding.

    How do I travel to the Zoo?

    We recommend travelling by public transport. To protect your health, we recommend that you wear a breathing mask. The shuttle bus is operating as usual.

    What can I expect at the zoo?

    There are restrictions in order to comply with the distance rules and to ensure that visitors can enjoy a pleasant and safe visit. Thus the side entrance Masoala remains closed and access to the zoo is only possible via the main entrance. Smaller animal houses where the safety distance cannot be guaranteed remain closed (e.g. Lori aviary or turtle house). In the larger houses there is a one-way operation for a specific number of visitors. An automatic counting system shows you whether you can enter the animal house. There are currently no animal presentations or public feeding sessions. We also abstain from the information tables of the volunteer team. There will be no public guided tours until further notice.

    How do I get food at the Zoo?

    All food stands and restaurants are open. However, in order to maintain safe distances, the restaurants only have a limited number of seats.

    How am I protected at the Zoo?

    Zurich Zoo implements various measures to ensure that distance and hygiene rules are observed and that visitors can visit the Zoo safely. The measures for the individual areas in detail can be found here (German): 

    Branchenschutzkonzept Zoos, Tier- und Wildparks

    Swiss retail

    Gastroswisse

    Webcam main entrance

    The still image is updated regularly.

    Please follow the hygiene measures recommended by the Swiss Confederation:

    BAG-Plakat COVID-19

    Message from the director (German)