What do you need to bear in mind on your next visit under the current conditions?
The zoo is closed until Feb. 28, 2021, due to the federal COVID-19 order.
What happens to my annual pass while Zurich Zoo is closed?
We are currently examining various measures and will provide information in January 2021.
Is there a mask obligation?
There is a general obligation to wear a mask throughout Zoo Zurich. You can either bring your own masks or purchase them at the visitor center or the zoo shops. If wearing a mask is not possible for medical reasons, a medical certificate must be presented.
How do I get a ticket?
Buy your ticket from the comfort of your own home in our online store as well as in the Zoo App or at the cash desk at the main entrance. No prior reservation of your visit to the zoo is necessary. Vouchers can still be redeemed at the cash desk.
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I have an annual pass, how can I visit to the zoo?
Annual pass holders can visit the Zoo at any time. However, due to the maximum number of visitors (5,800), waiting times may occur in extreme cases.
Is my admission guaranteed at all times?
Annual pass holders and visitors with an online ticket have access to a Fast Lane. Depending on the number of visitors, however, waiting times may occur, especially on weekends and public holidays. We ask for your understanding.
How do I travel to the Zoo?
We recommend travelling by public transport. To protect your health, we recommend that you wear a breathing mask. The shuttle bus is operating as usual.
What can I experience at the Zoo?
There are restrictions in order to comply with the rules of distance and to ensure that visitors can enjoy a pleasant and safe visit. A general obligation to wear a mask applies throughout Zoo Zurich. There are currently no animal presentations or feeding sessions. The information desks of the volunteer team are present. Please make sure that there is enough space between them as well.
How do I get food at the Zoo?
All food stands and restaurants are open. However, in order to maintain safe distances, the restaurants only have a limited number of seats.
How am I protected at the Zoo?
Zurich Zoo implements various measures to ensure that distance and hygiene rules are observed and that visitors can visit the Zoo safely. The measures for the individual areas in detail can be found here (German):
For schools and groups
Schools and groups of 10 or more people should register in advance. Reservation: please make a reservation at least 24 hours before your visit to the zoo.
Please enter your details: Group name, contact person, number of persons, category (adults, teenagers, children) e-mail address and telephone number.
Please send us an e-mail to email@example.com or contact us by phone 044 254 25 43
Webcam main entrance
The still image is updated regularly.