Lost and found
Zoo Zurich's lost and found office is located in the Visitor Centre. If you are outside the zoo, please report to the ticket office at the main entrance. We charge a return fee of CHF 5 for found items.
Please register lost items via the following link.
In order for Zoo Zurich to be able to view your search query, you must tick the following two questions when entering the item.
After entering your lost property report, you'll see the most likely results. Please note that lost property often only arrives at our office after two to three days. You should therefore check the selection of hits regularly.